Collaboration & Telecommunication
Efficient teamwork and communication with customers and partners are crucial for business success.
We know just which communication tools and systems are needed for this.
What we offer at a glance
- Mobile Work solutions
- Call and Contact Centre solutions
- Unified Communication and Collaboration (UCC)
- Classic telephony and VoIP telephony
- Communication solutions for trading, control centres and monitoring centres
- Voice recording tools
Can be scaled to any size of company and requirement.
Call and Contact Centre Solutions
The omnichannel model brings individual customers together with the right employee via telephone, chat, social media and video.
You have to be able to rely on this kind of service at all times. Which is why we specify the SLA (Service Level Agreement) together with you.
You have to be able to rely on this kind of service at all times. Which is why we specify the SLA (Service Level Agreement) together with you.
Unified Communication & Collaboration (UCC)
Are all of your communication channels in a single, intuitive and reliable application environment?
UCC lets you control and manage all of your applications centrally and with no barriers: from telephony, email and video conferences, right through to desktop sharing.
This makes internal procedures faster and accessible from anywhere, in the office, from home or while out and about.
Thus saving money, increasing efficiency and lowering costs.
Communication solutions for trading, control centres and monitoring centres
Companies who are active in the financial and stockbroking sector usually work with a multifunctional network of IT, streaming media and telecommunication systems.
Anyone who operates control and monitoring centres needs absolutely reliable communication systems.
Multifunctionality and reliability – brought together by our trading and control centre systems in a single solution.
We plan and implement sophisticated all-in-one communication solutions to streamline the technology.
One system for voice, video, SMS, email and radio – all of these on an intuitive user interface.
Some of our clients
Industry: chemical, pharmaceutical / Employees: 260
Industry: pharmaceutical / Employees: 60
Industry: construction / Employees: 550
Industry: social institution / Employees: 270
Industry: trading office supplies / Employees: 200
Industry: insurances / Employees: 100
Industry: watch industry / Employees: 14
Industry: transport, construction / Employees: 60
Industry: public authorities / Employees: 45
Industry: tourism / Employees: 400
Industry: hardware store / Employees: 1500
Industry: sanitary engineering & ceramics / Employees: 250
Industry: furniture store / Employees: 500
Industry: construction engineering / Employees: 110
Industry: food industry / Employees: 150
Industry: public authorities / Employees: 110
Industry: food industry / Employees: 2500
Industry: hotel business / Employees: 230
Industry: public authorities / Employees: 170
Industry: production / Employees: 60
Industry: transport / Employees: 375
Industry: trading flowers, plants / Employees: 80
Industry: social institution / Employees: 85
Industry: shoe shop / Employees: 280
Industry: wine trading / Employees: 130
Industry: public health / Employees: 1100
Industry: paper industry / Employees: 360
Industry: trading / Employees: 20
Industry: construction / Employees: 75'000
Industry: textile / Employees: 80
Industry: public transport / Employees: 470